Service Delivery Policy

QuantPilot provides custom software development. Nothing is shipped physically: everything we build is delivered digitally.

What you receive

• The full source code of your strategy or tool.
• Compiled files where the platform needs them (for example an MT5 .ex5 file).
• Backtest results and a short setup guide, where they are part of the agreed scope.

How it is delivered

By email, a private code repository, or a shared cloud folder, whichever you prefer. Where needed, we also walk you through setup on a screen-share call.

Timelines

Each project's timeline is agreed in writing before work starts and depends on its scope. The clock starts once we receive the 50% advance and the requirements and access we need from you. If anything changes the timeline, we tell you as soon as we know.

Acceptance

We demonstrate the finished work before handover. The remaining 50% is due when you confirm it matches the agreed scope, and the final files are delivered once it is paid.

After delivery

Bugs in what we delivered are fixed free for 30 days after handover. New features or changes in scope are quoted separately.

Questions

See our Refund & Cancellation Policy or contact us.